AJ Care Support Service
Feedback & Complaints

We're Listening

Your feedback helps us improve. All complaints are strictly confidential and responded to within 10 business days.

Complaint Report

Use this form to raise a complaint with our organisation. All information is strictly confidential. You may make your complaint anonymously by ticking the option in Part A. We aim to respond within 10 business days.

If you still wish to raise this complaint directly with the NDIS Commission after contacting us, please call 1800 035 544.

Source

Part A — About You

Skip this section if you want to remain anonymous.

So we can send you a confirmation and follow-up.

On Behalf of Someone Else

Only complete if you are making this complaint for another person.

Part B — Your Complaint

Include what happened, where it happened, and who was involved.

If so, provide their name and contact details. They may be contacted by us to discuss the matter.

Part C — Solution

All information is strictly confidential. Prefer to write it out and post? Send to AJ Care Support Services, Clyde North, VIC.